WHAT WE DO
Dial-A-Bus is a non-profit agency that responds to the transportation needs of the community in many different settings and forms. In addition to senior and disabled adults, we serve disadvantaged children and families, provide ADA service for community events, partner with other important service providers like Old Mill Center, The Boys and Girls Club, and all of the surrounding school districts that need help with displaced school children. During the pandemic, the Corvallis homeless coalition, the Benton Food Bank and the Benton County Health Department all requested and received our help, which we were happy to provide.
We will continue to be “The Agency That Says Yes” to the vulnerable and disadvantaged members of our community.
To provide special transportation services to seniors, disabled adults, and underserved children and families in Benton and adjoining counties.
To ensure that all of our clients have access to transportation such that they can be a participatory and active member of the community to whatever extent and in whatever capacity they want. Our secondary goal is to involve the larger community as supporters, volunteer drivers, and donors so that we can continue to meet the needs of their friends, neighbors, and family members when they inevitably arise.
Dial-A-Bus has been operating for over 40 years, first under the auspices of the Senior Citizens Council of Benton County, and eventually as a private non-profit organization. It began with one man driving his own vehicle and using his home phone to schedule rides. We have grown to 18 demand-response vehicles and 14 buses. Through our partnerships with Benton County and the City of Corvallis, those vehicles are in service daily helping seniors and disabled persons maintain their independent lifestyles, thus, Dial-A-Bus has become an integral part of the Benton County Public Transportation Plan.
As our client base has grown we have expanded our service hours to meet the needs of the community. We now have evening and weekend service, the Corvallis-Albany Connection, the Coast to Valley Express/North by Northwest Connector, the 99 Express service from Adair Village to Corvallis, and the Corvallis-Amtrak Connector in partnership with ODOT. Dial-A-Bus serves well over 1,000 clients and provides more than 6,000 rides per month. In 2016 alone, we provided over 75,000 rides. Our skilled dispatchers run state-of-the-art software to make the most efficient use of our volunteers’ time.
The culture of Dial-A-Bus is one of compassion and commitment and this is revealed daily through the appreciative feedback from our clients and their caregivers as we provide the link between the riders and their work, friends, family, doctors, and services.
Our program is 90% volunteer based and these volunteer hours are a critical piece for the continuation of this low cost service, as well as an important part of our revenue through matched government and private grants. Volunteers serve on our Board of Directors, drive regular or as-needed shifts, and provide other services as needed for our operations.
From humble beginnings, Dial-A-Bus has become an intrinsic part of the lives of many of our Benton County neighbors. While we have grown in every year of our existence, we will always strive to maintain the spirit of service to the individual that gave birth to our Agency.